At Paradise, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect the personal information you provide when interacting with our website and services. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect various types of personal information to provide you with our services. The types of information we may collect include:
1.1 Personal Information: When you make a purchase or interact with us, we may collect personal information such as your name, address, phone number, email address, and payment details.
1.2 Transactional Information: This includes details of the products or services you purchase, your payment history, and order-related information.
1.3 Non-Personal Information: We may collect non-personal information about your usage of our website, such as IP address, browser type, device type, and browsing behavior. This information is used to improve our website and services.
1.4 Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience on our website. Cookies allow us to remember your preferences, track your activity on the site, and improve the functionality of our services.
2. How We Use Your Information
We use your personal information for the following purposes:
2.1 Order Processing: To process your orders and provide the products and services you request, including custom tailoring, saree rentals, and wholesale orders.
2.2 Communication: To communicate with you about your orders, updates, promotions, and other relevant information related to your interaction with Paradise.
2.3 Customer Support: To assist you with inquiries, complaints, or returns, ensuring a positive customer experience.
2.4 Personalization: To personalize your experience on our website, providing tailored content and product recommendations based on your preferences.
2.5 Improvement of Services: To analyze and improve our website, products, services, and customer experience.
2.6 Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
3.1 Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, delivery services, and email marketing platforms. These providers are obligated to use your data only for the purposes of providing the services on our behalf and are prohibited from using it for any other purposes.
3.2 Legal Requirements: We may disclose your information if required by law or in response to valid legal requests by public authorities, such as a court order or government investigation.
3.3 Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such changes in ownership or control of your personal information.
4. Data Security
We take the security of your personal data seriously. We use a variety of technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, please note that no method of data transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
As a customer, you have the following rights regarding your personal information:
5.1 Access: You have the right to request access to the personal information we hold about you.
5.2 Correction: You may request that we update or correct any inaccurate or incomplete personal information.
5.3 Deletion: You can request the deletion of your personal data, subject to certain exceptions (e.g., legal obligations or ongoing orders).
5.4 Opt-Out: You have the option to unsubscribe from promotional emails and newsletters at any time. You can also manage your preferences through your account settings.
6. Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. Third-Party Websites
Our website may contain links to third-party websites that are not owned or controlled by Paradise. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We recommend that you review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Paradise
Email: [email protected]
Phone: +91-7792930000